Support

What is GriefChat?

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement of your life and this is why we offer the GriefChat service.

GriefChat was created by bereavement experts and by clicking on the GriefChat logo below, you can chat directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need. GriefChat is a completely free service and is available Monday-Friday, 9am-9pm or by email out of these hours.

GriefChat Counsellors are all part of the Professional Help Associate Counselling Team, which means that they have been very carefully selected for their experience, aptitude and qualifications. All of our counsellors hold as a minimum a diploma-level qualification in counselling, with many achieving degree and postgraduate qualifications. Our counsellors must undergo professional supervision and provide evidence of continuing professional development. They have all been thoroughly vetted and hold a recent, clear DBS check.